Healthcare IT Outsourcing Market Overview
The Healthcare IT Outsourcing Market is
anticipated to experience substantial growth from 2025 to 2035, fuelled by the
healthcare IT investment is estimated to grow faster due to strong government
support in various countries for the healthcare industry. With an estimated
valuation of approximately USD 45.6 billion in 2025, the market is expected to
reach USD 139.4 billion by 2035, registering a robust compound annual growth
rate (CAGR) of 10.8% over the decade.
Health IT outsourcing is the strategic employment of third-party service providers to handle information technology activities within the healthcare industry. It enables the improvement of operational effectiveness, cost-cutting, and concentration on core patient care services for the healthcare organization—be it healthcare providers (hospitals and clinics), payors (health insurance companies), or pharmaceutical companies—by outsourcing non-essential IT activities such as infrastructure management, application building, data storage, and business processing to third-party service providers. It encompasses major services such as electronic health record (EHR) management, telemedicine services, revenue cycle management, data analytics, and security.
With the rise of digitization in the
health care sector and the increasing demand for data security, cloud
computing, and interoperability, outsourcing has emerged as an essential
management tool for intricate IT infrastructures. The industry is fuelled by
increasing health care expenditure, lack of internal IT know-how, and the
demand for flexible, high-quality, and secure digital health solutions.
Moreover, regulation requirements, as exemplified by HIPAA in the United
States, are compelling providers to implement high-quality IT infrastructures
run by experts.
Market coverage is dominated by
regions including Europe and North America as these enjoy the best-in-class
infrastructures within the healthcare sector and the highest rates of digital
health technology adoption. Countries including the Philippines and India, on
the other hand, are the primary outsourcing markets as a result of the
availability of talented labour and cost-effectiveness factors. Accenture, IBM,
Cognizant, and TCS are leading the industry amongst others. With ongoing
modernization and the adaptation of new-age innovations including AI and big
data, the market is poised to demand sophisticated IT outsourcing partners at
an increased rate, and it is an essential element in the digitalization of the
healthcare sector.
Healthcare IT Outsourcing Market Drivers and Opportunities
Rising Healthcare Costs and Need for
Operational Efficiency is anticipated to lift the Healthcare IT Outsourcing Market
during the forecast period
One of the key drivers of the
outsourcing market in the healthcare IT sector is the ongoing increase in the
cost of healthcare, compelling companies to implement more efficient and
cost-saving solutions. Insurance companies, providers, and hospitals are increasingly
facing the burden of sustaining budgets and improving the quality of patient
care. IT outsourcing enables organizations to save on the cost of setting and
maintaining in-house infrastructure and recruiting specialist personnel. By
outsourcing functions such as revenue cycle management, electronic health
record (EHR) management, and IT services, providers are able to concentrate on
what they do best: quality care, and utilize outside expertise to streamline
backend functions. This cost-savings benefit, coupled with the mounting
administrative requirements, is driving adoption in both established and new
healthcare infrastructures.
Growing Need for Data Security and
Compliance drives global Healthcare IT Outsourcing Market
Healthcare organizations handle huge
quantities of patient data that are deemed sensitive, and data protection and
compliance are therefore essential. HIPAA (USA), GDPR (Europe), and other such
protocols across the globe expect high-level security protocols. Outsourcing to
established IT providers means that these organizations are able to achieve
compliance and adopt high-level cyber-security protocols without developing
such capabilities within the organization. Most outsourced providers deal
specifically with handling healthcare data and provide end-to-end encryption,
risk assessment, and real-time monitoring. With the threat of cyberattacks on
the rise, outsourcing IT services to professionals equipped with sophisticated
instruments and security protocols is the key to protecting patient data and
preserving trust.
Opportunity for the Healthcare IT
Outsourcing Market
Adoption of Emerging Technologies is significant
opportunities in the global Healthcare IT Outsourcing Market
The convergence of new
technologies—like artificial intelligence (AI), machine learning (ML),
blockchain, and cloud computing—is an enormous opportunity for the healthcare
IT outsourcing market. Few health providers have the internal know-how to
implement these sophisticated technologies effectively. Outsourcing enables
them to benefit from innovation without huge upfront capital expenditure. For
instance, AI can automate administration, aid diagnosis, and deliver
personalized care, and cloud solutions provide elastic data storage and
collaboration. Outsourcing companies with technical expertise can provide
customized solutions to drive digital transformation and enhanced patient
outcomes. As the healthcare market moves further toward data-driven and value-based
care, outsourcing partners that provide market-leading capabilities will be in
demand, offering vendors and healthcare providers the potential to gain an
upper hand.
Healthcare
IT Outsourcing Market Scope
Report
Attributes |
Description |
Market Size in 2025 |
USD 45.6 Billion |
Market Forecast in 2035 |
USD 139.4 Billion |
CAGR % 2025-2035 |
10.8% |
Base Year |
2024 |
Historic Data |
2020-2024 |
Forecast Period |
2025-2035 |
Report USP
|
Production, Consumption, company share, company
heatmap, company production Capacity, growth factors and more |
Segments Covered |
|
Regional Scope |
|
Country Scope |
|
Healthcare
IT Outsourcing Market Report Segmentation Analysis
The global Healthcare IT Outsourcing
Market industry analysis is segmented into by Service Type, by Application by End-user
and by region.
Infrastructure
Outsourcing service type Segment Leading the Healthcare IT Outsourcing Market
Today,
infrastructure outsourcing is the most popular service category within the
market of healthcare IT outsourcing because of the increasing demand for
strong, scalable, and reliable IT infrastructure. Healthcare organizations are
using third-party vendors to handle critical IT elements including data
centers, network infrastructure, storage infrastructure, and hardware
maintenance. With the increasing digitalization in the delivery of healthcare,
both fault-free connectivity, uninterrupted access to data, and
performance-intensive systems are paramount.
Through
outsourcing infrastructure, healthcare organizations can cut capital spending,
sidestep the intricacy of owning in-house infrastructure, and achieve system
dependability through service-level agreements (SLAs). The trend toward
cloud-based platforms, virtualization, and mobile health technologies further
lends itself to the growth of infrastructure outsourcing. Moreover, as
hospitals and clinics deal with increasingly greater quantities of digital
patient data, the need to increase storage capacity and enhance disaster
recovery arrangements contributes to the demand for specialist infrastructure
services.
Clinical
Information Systems hold major share in the Healthcare IT Outsourcing Market
Clinical
information systems (CIS) lead the market for health care IT outsourcing
because they are the key to managing patient information, streamlining clinical
procedures, and informing decision-making. These are electronic health records
(EHR), computerized physician order entry (CPOE), laboratory information
systems (LIS), radiology information systems (RIS), and other directly
care-related tools. Outsourcing management and support for these programs
provides providers with access to the latest technology, ongoing monitoring of
changing regulations, and the assurance of uninterrupted access to essential
information.
With the
move of the healthcare system towards patient-centered and evidence-based
models, the need for integrated, interconnected clinical systems has
intensified. Unless the small and medium-scale hospitals and clinics set up CIS
within themselves, it is resource-intensive. Outsourcing is an affordable mode
of operation that does not compromise on performance, data safety, and system
compatibility. Third-party vendors are also able to provide 24/7 technical
services, system upgrades, and analytics features to further enhance the
clinical operation.
Hospital
segment Dominating in Healthcare IT Outsourcing Market
The hospital
sector is the largest end-user within the healthcare IT outsourcing market,
pioneered by the sheer scale of its IT needs and the complexity involved in
processing large quantities of patient data and administrative functions. A
large number of different IT services are needed by hospitals, such as EHR
management, billing, integration of laboratory and imaging data, cyber
security, and IT infrastructure management. With the demand to reduce the cost
and deliver better patient care mounting, the use of outsourcing as a strategic
solution by hospitals is on the rise to leverage specialist IT expertise and
cutting-edge technology without having to take the full burden of in-house
development. Moreover, numerous hospitals, and most notably those in the
developing areas, are burdened by staff shortages, budgetary constraints, and
legacy systems and find outsourcing a viable option. Outsourced providers
provide companies to scale and enable the achievement of regulatory compliance,
interoperability, and bringing about improved clinical efficiency.
The
following segments are part of an in-depth analysis of the global Healthcare IT
Outsourcing Market:
Market Segments |
|
By
Service Type |
|
By
Application |
|
By
End-user |
|
Healthcare
IT Outsourcing Market Share Analysis by Region
North
America is projected to hold the largest share of the global Healthcare IT
Outsourcing Market over the forecast period.
North America is slated to lead the
global market for outsourcing in the healthcare IT sector because it has
well-established healthcare infrastructure, high digital technology adoption
rates, and robust regulatory standards. The United States dominates the region
with its extensive use of electronic health records (EHRs), data-driven care
focus, and massive investment in health IT. Healthcare providers in North
America are increasingly under pressure to cut costs and enhance the quality of
care, creating demand for outsourcing services that reduce operation
complexity, store data securely, and adhere to tough regulations such as HIPAA.
Also, the area is serviced by numerous
mature outsourcing vendors and technology companies with specialized services
including cloud computing, IT security, and data analytics that are
specifically designed for the healthcare environment. The presence of
well-established industry giants, favourable reimbursement policies, and the
escalating incidence of chronic diseases also drive the trend of outsourcing
since providers are looking for cost-effective ways of handling increased
patient data loads and administrative burdens. The trend of switching to
value-based care, telemedicine, and personalized medicine also requires strong
IT infrastructure, which many providers find advantageous to outsource.
Healthcare IT Outsourcing Market Competition Landscape Analysis
The market
is competitive, with several established players and new entrants offering a
range of Healthcare IT outsourcing services. Some of the key players Accenture,
Cognizant, IBM Corporation, Tata Consultancy Services (TCS), Infosys and Others.
Global Healthcare
IT Outsourcing Market Recent Developments News:
Sweden-based
investment company EQT has entered into an agreement to buy the majority stake
in GeBBS Healthcare Solutions for more than $850 million. GeBBS's expertise is
in revenue cycle management, health information management, and medical billing
services, with more than 13,000 employees spread across the United States,
India, the Dominican Republic, and the Philippines. The deal is to be completed
during the fourth quarter of 2024.
Cognizant
Technology Solutions, under geopolitical pressure to generate more U.S.
employment, is diversifying its customer base through the purchase of Belcan,
an engineering research and development services company, for $1.2 billion. The
deal is anticipated to contribute as much as $300 million in revenue by 2024
and be earnings accretive by 2026. Cognizant is also venturing into the AI,
healthcare software space and building its nearshore outsourcing base in Latin
America and Eastern Europe.
In
February of 2022, Clinixir Company Limited chose Oracle's cutting-edge clinical
research and pharmacovigilance solutions as its eClinical platform. Clinixir
selected the Oracle Health Sciences Clinical One Cloud Service for its complete
set of end-to-end technology capabilities and extensive range of applications.
The
Global Healthcare IT Outsourcing
Market is dominated by a few large companies, such as
·
Accenture
·
Cognizant
·
IBM Corporation
·
Tata Consultancy Services
(TCS)
·
Infosys
·
Wipro
·
HCL Technologies
·
Capgemini
·
Allscripts Healthcare
Solutions
·
Cerner Corporation (now part of Oracle)
·
GE Healthcare
·
Siemens Healthineers
·
DXC Technology
·
NTT DATA Services
·
Atos SE
·
Other Prominent Players
1. Global
Healthcare IT Outsourcing Market Introduction and Market Overview
1.1.
Objectives of the Study
1.2.
Global Healthcare IT Outsourcing
Market Scope and Market Estimation
1.2.1.Global Healthcare
IT Outsourcing Market Overall Market Size (US$ Bn), Market CAGR (%), Market
forecast (2025 - 2035)
1.2.2.Global Healthcare
IT Outsourcing Market Revenue Share (%) and Growth Rate (Y-o-Y) from 2021 - 2035
1.3.
Market Segmentation
1.3.1.Service
Type of Global Healthcare IT Outsourcing Market
1.3.2.Application
of Global Healthcare IT Outsourcing Market
1.3.3.End-user
of Global Healthcare IT Outsourcing Market
1.3.4.Region of
Global Healthcare IT Outsourcing Market
2. Executive Summary
2.1.
Demand Side Trends
2.2.
Key Market Trends
2.3.
Market Demand (US$ Bn) Analysis 2021 –
2024 and Forecast, 2025 – 2035
2.4.
Demand and Opportunity Assessment
2.5.
Demand Supply Scenario
2.6.
Market Dynamics
2.6.1.Drivers
2.6.2.Limitations
2.6.3.Opportunities
2.6.4.Impact
Analysis of Drivers and Restraints
2.7.
Emerging Trends for Healthcare IT
Outsourcing Market
2.8.
List of Emerging Healthcare IT
outsourcing Companies
2.9.
Porter’s Five Forces Analysis
2.9.1.Bargaining
Power of Suppliers
2.9.2.Bargaining
Power of Buyers
2.9.3.Threat of
Substitutes
2.9.4.Threat of
New Entrants
2.9.5.Competitive
Rivalry
2.10. PEST
Analysis
2.10.1.
Political Factors
2.10.2.
Economic Factors
2.10.3.
Social Factors
2.10.4.
Service Type Factors
2.11. Key
Regulation
3. Global Healthcare IT Outsourcing
Market Estimates
& Historical Trend Analysis (2021 - 2024)
4.
Global
Healthcare IT Outsourcing Market Estimates & Forecast Trend Analysis, by Service Type
4.1.
Global Healthcare IT Outsourcing
Market Revenue (US$ Bn) Estimates and Forecasts, by Service Type, 2021 - 2035
4.1.1.Infrastructure
Outsourcing
4.1.1.1.
Data center management
4.1.1.2.
Network management
4.1.1.3.
Desktop management
4.1.2.Application
Outsourcing
4.1.2.1.
Electronic Health Records (EHR)
4.1.2.2.
Laboratory Information Systems (LIS)
4.1.2.3.
Radiology Information Systems (RIS)
4.1.2.4.
Pharmacy Information Systems
4.1.3.Business
Process Outsourcing (BPO)
4.1.3.1.
Billing & Revenue Cycle Management
4.1.3.2.
Claims Management
4.1.3.3.
Patient Enrollment
4.1.3.4.
Medical Transcription
4.1.4.Support
& Maintenance Services
4.1.4.1.
IT help desk services
4.1.4.2.
Software updates
4.1.4.3.
Technical support
5.
Global
Healthcare IT Outsourcing Market Estimates & Forecast Trend Analysis, by Application
5.1.
Global Healthcare IT Outsourcing
Market Revenue (US$ Bn) Estimates and Forecasts, by Application, 2021 - 2035
5.1.1.Clinical
Information Systems
5.1.2.Non-Clinical
Information Systems
5.1.3.Telemedicine
& mHealth Applications
5.1.4.Data
Analytics & Business Intelligence
5.1.5.Population
Health Management
5.1.6.Cloud Computing
Solutions
6.
Global
Healthcare IT Outsourcing Market Estimates & Forecast Trend Analysis, by End-user
6.1.
Global Healthcare IT Outsourcing
Market Revenue (US$ Bn) Estimates and Forecasts, by End-user, 2021 - 2035
6.1.1.Hospitals
6.1.2.Pharmaceutical
& Biotechnology Companies
6.1.3.Clinical
Research Organizations (CROs)
6.1.4.Health
Insurance Companies / Payers
6.1.5.Diagnostic
Laboratories
6.1.6.Other
Healthcare Providers
7. Global Healthcare IT Outsourcing
Market Estimates
& Forecast Trend Analysis,
by region
1.1.
Global Healthcare IT Outsourcing
Market Revenue (US$ Bn) Estimates and Forecasts, by region, 2021 - 2035
1.1.1.North
America
1.1.2.Eastern
Europe
1.1.3.Western
Europe
1.1.4.Asia
Pacific
1.1.5.Middle
East & Africa
1.1.6.Latin
America
8. North
America Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
8.1. North
America Healthcare IT Outsourcing Market Assessments & Key Findings
8.1.1.North
America Healthcare IT Outsourcing Market Introduction
8.1.2.North
America Healthcare IT Outsourcing Market Size Estimates and Forecast (US$ Billion)
(2021 - 2035)
8.1.2.1.
By Service Type
8.1.2.2.
By Application
8.1.2.3.
By End-user
8.1.2.4.
By Country
8.1.2.4.1.
The U.S.
8.1.2.4.2.
Canada
8.1.2.4.3.
Mexico
9. Western
Europe Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
9.1.
Western Europe Healthcare IT
Outsourcing Market Assessments & Key Findings
9.1.1.Western Europe
Healthcare IT Outsourcing Market Introduction
9.1.2.Western Europe
Healthcare IT Outsourcing Market Size Estimates and Forecast (US$ Billion) (2021
- 2035)
9.1.2.1.
By Service Type
9.1.2.2.
By Application
9.1.2.3.
By End-user
9.1.2.4.
By Country
9.1.2.4.1. Germany
9.1.2.4.2. Italy
9.1.2.4.3. U.K.
9.1.2.4.4. France
9.1.2.4.5. Spain
9.1.2.4.6. Benelux
9.1.2.4.7. Nordics
9.1.2.4.8.
Rest
of W. Europe
10. Eastern
Europe Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
10.1. Eastern
Europe Healthcare IT Outsourcing Market Assessments & Key Findings
10.1.1.
Eastern Europe Healthcare IT
Outsourcing Market Introduction
10.1.2.
Eastern Europe Healthcare IT
Outsourcing Market Size Estimates and Forecast (US$ Billion) (2021 - 2035)
10.1.2.1.
By Service Type
10.1.2.2.
By Application
10.1.2.3.
By End-user
10.1.2.4.
By Country
10.1.2.4.1. Russia
10.1.2.4.2. Hungary
10.1.2.4.3. Poland
10.1.2.4.4. Balkan & Baltics
10.1.2.4.5. Rest of E. Europe
11. Asia
Pacific Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
11.1. Asia
Pacific Market Assessments & Key Findings
11.1.1.
Asia Pacific Healthcare IT Outsourcing
Market Introduction
11.1.2.
Asia Pacific Healthcare IT Outsourcing
Market Size Estimates and Forecast (US$ Billion) (2021 - 2035)
11.1.2.1.
By Service Type
11.1.2.2.
By Application
11.1.2.3.
By End-user
11.1.2.4.
By Country
11.1.2.4.1.
China
11.1.2.4.2.
Japan
11.1.2.4.3.
India
11.1.2.4.4.
Australia & New Zealand
11.1.2.4.5.
South Korea
11.1.2.4.6.
ASEAN
11.1.2.4.7. Rest
of Asia Pacific
12. Middle
East & Africa Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
12.1. Middle
East & Africa Market Assessments & Key Findings
12.1.1.
Middle East
& Africa Healthcare IT Outsourcing Market Introduction
12.1.2.
Middle East
& Africa Healthcare IT Outsourcing Market Size Estimates
and Forecast (US$ Billion) (2021 - 2035)
12.1.2.1.
By Service Type
12.1.2.2.
By Application
12.1.2.3.
By End-user
12.1.2.4.
By Country
12.1.2.4.1.
UAE
12.1.2.4.2.
Saudi Arabia
12.1.2.4.3.
Turkey
12.1.2.4.4.
South Africa
12.1.2.4.5. Rest of MEA
13. Latin
America Healthcare
IT Outsourcing Market: Estimates &
Forecast Trend Analysis
13.1. Latin
America Market Assessments & Key Findings
13.1.1.
Latin America Healthcare IT
Outsourcing Market Introduction
13.1.2.
Latin America Healthcare IT
Outsourcing Market Size Estimates and Forecast (US$ Billion) (2021 - 2035)
13.1.2.1.
By Service Type
13.1.2.2.
By Application
13.1.2.3.
By End-user
13.1.2.4.
By Country
13.1.2.4.1.
Brazil
13.1.2.4.2.
Argentina
13.1.2.4.3.
Colombia
13.1.2.4.4. Rest of LATAM
14. Country
Wise Market: Introduction
15.
Competition Landscape
15.1. Global
Healthcare IT Outsourcing Market Product Mapping
15.2. Global
Healthcare IT Outsourcing Market Concentration Analysis, by Leading Players / Innovators
/ Emerging Players / New Entrants
15.3. Global
Healthcare IT Outsourcing Market Tier Structure Analysis
15.4. Global
Healthcare IT Outsourcing Market Concentration & Company Market Shares (%)
Analysis, 2023
16.
Company Profiles
16.1. Accenture
16.1.1.
Company Overview & Key Stats
16.1.2.
Financial Performance & KPIs
16.1.3.
Product Portfolio
16.1.4.
SWOT Analysis
16.1.5.
Business Strategy & Recent
Developments
*
Similar details would be provided for all the players mentioned below
16.2.
Cognizant
16.3.
IBM Corporation
16.4.
Tata Consultancy
Services (TCS)
16.5.
Infosys
16.6.
Wipro
16.7.
HCL Technologies
16.8.
Capgemini
16.9.
Allscripts Healthcare
Solutions
16.10.
Cerner Corporation
(now part of Oracle)
16.11.
GE Healthcare
16.12.
Siemens Healthineers
16.13.
DXC Technology
16.14.
NTT DATA Services
16.15.
Atos SE
16.16.
Other Prominent
Players
17. Research Methodology
17.1. External
Transportations / Databases
17.2. Internal
Proprietary Database
17.3. Primary
Research
17.4. Secondary
Research
17.5. Assumptions
17.6. Limitations
17.7. Report
FAQs
18. Research Findings & Conclusion
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Business Solution
An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.
Conclusion
The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2033.
Healthcare IT Outsourcing Market was valued at USD 45.6 Billion in 2025.
Healthcare IT Outsourcing Market size will increase at approximate CAGR of 10.8% during the forecasted period.
Major companies operating within the market Accenture, Cognizant, IBM Corporation, Tata Consultancy Services (TCS), GE Healthcare, Siemens Healthineers, DXC Technology and Others.
North America dominates the Healthcare IT Outsourcing Market over the forecasting period.
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