Global Utility Communication Market Analysis By Technology (Wi-fi, Zigbee, Cellular communication), By Component (Sensors, Routers, and gateways, Analytics and data management software), By Utility Type (Electric utilities, Gas utilities, Water utilities), By Application (Distribution automation, Smart metering, Substation automation, Demand response), By End-User (Commercial, Industrial, Residential end-users) & Forecast

  • 5/10/2023
  • 279
  • Electronics & Communication
Market Overview:
The global utility communication market size was valued at around USD 22.1 billion in 2022 and expected to grow at a CAGR of 5.5% during the forecast period.

The global utility communication market refers to the use of communication technologies and solutions by utility companies to manage their operations, improve efficiency, and deliver reliable services to their customers. This includes the use of communication networks, devices, and software to monitor and control energy production, transmission, and distribution, as well as to manage customer billing and service requests. The market includes various communication technologies such as wired and wireless communication, satellite communication, and cellular communication, as well as software solutions for data management, analytics, and cybersecurity. The market is driven by the increasing demand for reliable and efficient energy services, the growing adoption of smart grid technologies, and the need for better communication and collaboration between different stakeholders in the utility industry.

Report Scope

Report Attributes


Market Forecast in 2022

USD 22,100 million

Market Forecast in 2033

USD 33,150 million

CAGR % 2023-2033


Base Year


Historic Data


Forecast Period


Report USP

Country investment analysis, company revenue and gross margin, Key Investment potential

Key Companies

ABB Ltd., General Electric Company, Schneider Electric SE, Siemens AG, Landis+Gyr AG, Itron Inc., Cisco Systems, Inc., Fujitsu Limited, Motorola Solutions, Inc., Black & Veatch Holding Company,

Covid-19 Impact:
The COVID-19 pandemic has had a significant impact on the global utility communication market, both in terms of demand and supply.

Some of the key ways in which the pandemic has affected the market are:
Increased demand for remote monitoring and control: With restrictions on travel and social distancing measures, utility companies have increasingly relied on remote monitoring and control solutions to manage their operations. This has led to increased demand for communication technologies such as IoT devices, cloud-based platforms, and analytics software.

Delayed deployment of new technologies: The pandemic has caused delays in the deployment of new communication technologies and infrastructure, as well as the implementation of smart grid projects. This is due to supply chain disruptions, labor shortages, and budget cuts.

Shift towards digitalization: The pandemic has accelerated the trend towards digitalization in the utility industry, as companies seek to improve their resilience and flexibility in the face of disruption. This has led to increased investment in communication technologies, such as digital twin solutions and advanced analytics platforms.

Economic uncertainty: The pandemic has caused economic uncertainty and volatility, which has led to budget cuts and reduced investment in some areas of the utility communication market.

Overall, the pandemic has had a mixed impact on the global utility communication market, with some segments experiencing increased demand and others facing challenges due to supply chain disruptions and budget constraints. However, the trend towards digitalization is expected to continue, driving long-term growth in the market.

Market Dynamics:
Growing demand for reliable and efficient energy services: As the global population continues to grow, the demand for reliable and efficient energy services is increasing. Utility communication technologies such as smart grids, advanced metering infrastructure (AMI), and energy management systems (EMS) are becoming increasingly important for meeting this demand.

Increasing adoption of renewable energy sources: The adoption of renewable energy sources such as solar and wind is growing rapidly, and these sources require advanced communication and control systems to ensure efficient integration with the grid.

Need for better communication and collaboration between stakeholders: The utility industry involves multiple stakeholders, including energy producers, distributors, and consumers. Effective communication and collaboration between these stakeholders are essential for ensuring reliable and efficient energy services.

Government initiatives and regulations: Governments around the world are implementing regulations and initiatives to encourage the adoption of smart grid technologies and improve energy efficiency. This is driving investment in utility communication technologies such as AMI, EMS, and distribution automation (DA) systems.

Advancements in communication technologies: The development of new communication technologies such as 5G, IoT, and cloud computing is enabling the deployment of more advanced and efficient utility communication systems.

High initial costs: Utility communication technologies such as smart grid systems and AMI require significant upfront investment, which may be a barrier to adoption for some utility companies, especially those with limited budgets.

Lack of interoperability: The lack of interoperability between different communication systems and devices can create challenges for utility companies, as it can limit their ability to integrate and optimize their operations.

Regulatory challenges: Utility communication systems are subject to a range of regulatory requirements, which can create complexity and uncertainty for utility companies. This can make it difficult to implement new technologies and systems in a timely and cost-effective manner.

Regional Analysis:
North America: The North American region is a mature market for utility communication solutions, driven by the increasing demand for smart grid technologies and the need to replace aging infrastructure. The US is the largest market in the region, accounting for a significant share of the market.

Europe: The European market for utility communication solutions is driven by government initiatives aimed at improving energy efficiency and reducing carbon emissions. The region is also home to several leading utility communication solution providers.

Asia-Pacific: The Asia-Pacific region is a fast-growing market for utility communication solutions, driven by the increasing demand for energy and the need to upgrade aging infrastructure. China, India, and Japan are the largest markets in the region.

Latin America: The Latin American market for utility communication solutions is growing steadily, driven by increasing investments in smart grid technologies and the need to improve energy access in remote areas.

Middle East & Africa: The Middle East & Africa region is an emerging market for utility communication solutions, driven by the increasing demand for reliable and efficient energy services. The region is also home to several large utility companies that are investing in advanced communication technologies.

Competitive Landscape:
The global utility communication market is highly competitive and is dominated by several major players.

Some of the key players in the market include:
ABB Ltd.
General Electric Company
Schneider Electric SE
Siemens AG
Landis+Gyr AG
Itron Inc.
Cisco Systems, Inc.
Fujitsu Limited
Motorola Solutions, Inc.
Black & Veatch Holding Company

These companies are actively engaged in the development of advanced communication technologies and solutions for utility companies. They are also investing heavily in research and development to create new and innovative products that can cater to the evolving needs of the utility industry.

Apart from these major players, there are also several other companies operating in the market, including Huawei Technologies Co. Ltd., Ericsson AB, Honeywell International Inc., IBM Corporation, and others. These companies are also working towards expanding their market presence and developing new technologies to gain a competitive edge.

Overall, the utility communication market is highly competitive, and companies are constantly striving to develop new and innovative solutions that can help them stay ahead of the competition.

Why to buy this Report?
The report provides quantitative and qualitative aspect for the market in terms of value and volume, along with supporting market trends, challenges, restraints.

The report provides an in depth analysis from both production and consumption point of view at the regional and country level. Key Factors considered within the report scope are Production capacity by countries/regions, average price, consumption ratio, revenue earned and gross margin.

The report provides competitive analysis of around 30-50 companies operated in the market, these companies are bifurcated into niche players, the leaders and major contenders.

The companies are analyzed in terms of following factors such as:
• Business Model
• Production Capacity, Revenue, Sales, Gross Margin
• Key Business Strategy
• SWOT Analysis

In terms of competitive landscape, the report provides distinctive factors that would help the end user in taking a key decision within the business:
• Company Share Analysis from 2018-2022
• Company Analysis by Revenue and Sales
• Company Production Capacity, Gross Margin
• Company Share Analysis by Application/End Use
• Company Share Analysis by Product/Specification

Market Segmentation:
By Technology:
• Wi-fi
• Zigbee
• Cellular communication.

By Component:
• Sensors
• Routers, and gateways
• Analytics and data management software

By Utility Type:
• Electric utilities
• Gas utilities
• Water utilities

By Application:
• Distribution automation
• Smart metering
• Substation automation
• Demand response.

By End-User:
• Commercial
• Industrial
• Residential end-users.

North America
• U.S.
• Canada
• Mexico

• U.K.
• Germany
• France
• Italy
• Spain
• Rest of Europe

Asia Pacific
• China
• India
• Japan
• South Korea
• Australia
• Rest of Asia Pacific

South America
• Brazil
• Argentina
• Rest of South America

Middle East and Africa
• Saudi Arabia
• Egypt
• South Africa
• Rest of Middle East and Africa

Frequently Asked Questions
• What is the market size and growth projections?
• What is the market size and growth projection for each of the market segments and sub-segments across Countries & Regions?
• What are the top performing segments, and countries / regions of each of the markets?
• What is the market size and growth rate across key countries / regions?
• How big is the global & regional market in terms of revenue and volume?
• How far market will grow in forecast period in terms of revenue and volume?
• What factors will influence demand and supply trends across each markets during the forecast period?
• What are the technology trends shaping various markets?
• Which country / region has more opportunities?
• What is the COVID-19 impact on the market and how long will it take to recover?
• Who are the key competitors of market Players?
• What are the market share (%) of Key Players?
• What are the Merger & Acquisition, New Product Launch, Recent Development within each of the Markets?
• sWhat are PEST analysis, Ecosystem Analysis, Porter's Five Forecast Analysis, Ansoff Matrix, and SWOT Analysis among other analyses for diverse markets?

Quality Assurance Process

  1. We Market Research’s Quality Assurance program strives to deliver superior value to our clients.

We Market Research senior executive is assigned to each consulting engagement and works closely with the project team to deliver as per the clients expectations.

Market Research Process

We Market Research monitors 3 important attributes during the QA process- Cost, Schedule & Quality. We believe them as a critical benchmark in achieving a project’s success.

To mitigate risks that can impact project success, we deploy the follow project delivery best practices:
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  • Assign a senior SR executive as QA Executive
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  • Monitor realized value post-project

Case Study- Automotive Sector

One of the key manufacturers of automotive had plans to invest in electric utility vehicles. The electric cars and associated markets being a of evolving nature, the automotive client approached We Market Research for a detailed insight on the market forecasts. The client specifically asked for competitive analysis, regulatory framework, regional prospects studied under the influence of drivers, challenges, opportunities, and pricing in terms of revenue and sales (million units).


The overall study was executed in three stages, intending to help the client meet its objective of precisely understanding the entire market before deciding on an investment. At first, secondary research was conducted considering political, economic, social, and technological parameters to get a gist of the various aspects of the market. This stage of the study concluded with the derivation of drivers, opportunities, and challenges. It also laid substantial emphasis on understanding and collecting data not only on a global scale but also on the regional and country levels. Data Extraction through Primary Research

The second stage involved primary research in which several market players and automotive parts suppliers were contacted to study their viewpoint concerning the development of their market and production capacity, clientele, and product line. This stage concluded in a brief understanding of the competitive ecosystem and also glanced through the strategies and pricing of the companies profiled.

Market Estimates and Forecast

In the final stage of the study, market forecasts for the electric utility were derived using multiple market engineering approaches. This data helped the client to get an overview of the market and accelerate the process of investment.

Case Study- ICT Sector

Business process outsourcing, being one of the lucrative markets from both supply- and demand- side, has appealed to various companies. One of the prominent corporations based out of Japan approached us with their requirements regarding the scope of the procurement outsourcing market for around 50 countries. Additionally, the client also sought key players operating in the market and their revenue breakdown in terms of region and application.

Business Solution

An exhaustive market study was conducted based on primary and secondary research that involved factors such as labor costs in various countries, skilled and technical labors, manufacturing scenario, and their respective contributions in the global GDP. A comparative study of the market was conducted from both supply- and demand side, with the supply-side comprising of notable companies, such as GEP, Accenture, and others, that provide these services. On the other hand, large manufacturing companies from them demand-side were considered that opt for these services.


The report aided the client in understanding the market trends, including country-level business scenarios, consumer behavior, and trends in 50 countries. The report also provided financial insights of crucial players and detailed market estimations and forecasts till 2033.


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